(1994) Quality Systems - Model For Quality Assurance In Design Development, Production, Installation And Servicing. (2015) Analisis Pengaruh Kemudahan dan Fitur Terhadap Internet Banking Adoption (Studi Pada Nasabah Bank Rakyat Indonesia), Jurnal Ilmiah Ekonomi Bisnis. Computational Intelligence and Efficiency in Engineering Systems, Studies in Computational Intelligence 595, SPRINGER International Publishing Switzerland. (2015) The Model of Customer Trust for Internet Banking Adoption. Goudarzi, S., Hassan, W, H., Baee, M, A, R., Soleymani, S, A. (2016) Pengukuran User Experience Dengan Pendekatan Usability (Studi Kasus: Website Pariwisata di Asia Tenggara), SEMNASTEKNOMEDIA. Keywords: Usability, User Interface, BRI, Think-Aloud, Perfomance-Measurement, Questionaires. The result of improved user interface shows a significant increase in usability points that become the weakness of the website. The results of the study using three usability techniques show the internet banking website BRI has fulfilled the needs of users will be effectiveness but still experience usability problems on efficiency and user satisfaction so that the improvement to cover the shortfall. Then the usability techniques used in this research are think-aloud, performance measurement, and quistionaires to be able to cover the weaknesses of each technique.
Pengaruh internet banking bri iso#
This research is focused on evaluating usability of user interface of internet banking service of Bank Rakyat Indonesia using usability standard issued by ISO that usability website can be described as the level where product can be used by certain user to achieve its goal more effectively, efficiently and satisfactorily in scope Users. In the context of website usability, the science of human computer interaction is required to be able to present a good website and in accordance with the needs of its users. The need for easy access, and user satisfaction is very important to note. The increasing need of modern society towards the internet resulted in banks trying to bring internet banking services in accordance with the wishes of the community to compete.